We are the Maritimes' John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!
We are looking for a skilled, dedicated person to fill the position of Parts Manager at our Sussex, NB location.
Purpose:
Manages the Parts Department operations within the dealership by optimizing department processes, ensuring internal and external customer satisfaction is exceptional and above industry standards.
Responsibilities:
- Develops, communicates, enforces and monitors effective Parts Department processes
- Assists in creating annual Parts Department goals and budget
- Accountable for financials of Parts Department
- Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Ensures showroom is merchandised properly
- Reviews all paper work for completeness and accuracy
- Ensures all ordering is completed in a timely and cost effective manner
- Maintains an accurate and effective parts inventory control system
- Works with Service Department ensuring all parts warranties are submitted within the required timeframe
- Schedules Parts staff vacations, after hours on call schedule for all staff including self
- Schedules and assigns jobs to employees in the Department according to their skills and knowledge
- Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
- Responsible for performing Annual employee reviews as set by HR
- Responsible for assisting in planning of customer clinics and events at the Branch level.
- With HR and Senior manager(s); manages recruiting, staffing and employee development activities for employees reporting to this position
- Prepare departmental reports efficiently, accurately, and in a timely fashion for senior management.
- Support Corporate Aftermarket Manager with the overall development of the aftermarket business in achieving goals set for the department
Experience, Education, Skills and Knowledge:
- 3+ years' experience in Parts Department Operations/College or University Degree or equivalent experience
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to understand financial principles relative to Parts Department operations
- Ability to analyze and interpret internal reports
- Ability to write and speak effectively to individuals and groups
- Ability to work independently, as well as part of a team
- Ability to work extended hours and weekends
- Excellent customer service skills
- Valid clean Driver's License
What We Offer:
We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.
Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!